Terms of Service

1. Acceptance of terms

By accessing or using any SentinelX product or service — including SentinelX Tools, SentinelX Panel and SentinelX Support — you agree to be bound by these Terms of Service. If you do not agree, please do not use the services.

2. Description of services

SentinelX provides developer tooling, managed container hosting and technical support services. Specific features, limits and pricing are described on the respective product pages.

3. Acceptable use

You agree not to use the services for unlawful activity, to attack or probe systems without authorization, to distribute malware, or to abuse shared resources in a way that degrades service for other customers.

4. Accounts and security

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

5. Billing

Paid services are billed in advance on the interval shown at checkout unless stated otherwise. Fees are non-refundable except where required by law or explicitly stated in a separate agreement.

6. Availability

We target high availability but do not guarantee uninterrupted service. SLA commitments, where applicable, are defined in your service plan documentation.

7. Limitation of liability

To the maximum extent permitted by law, SentinelX shall not be liable for indirect, incidental or consequential damages arising from use of the services.

8. Changes

We may update these terms from time to time. Material changes will be communicated through the platform or by email before taking effect.

9. Contact

Questions about these terms can be sent through our contact form.